F.A.Q

We have compiled  a list of frequently asked questions to provide you with quick answers and insights. Whether you’re curious about our materials, customisation options, care instructions, or anything in between, our FAQ section is here to guide you. Your satisfaction is our priority, and we’re here to ensure your journey with us is enjoyable and hassle-free

 

Please reach us at [email protected] if you cannot find an answer to your question.

We specializes in crafting diverse ranges of wooden supplies for kitchenware, Serveware, Home Decor, Bathroom Accessories and any custom items made out of wood and marble for hospitality industry.

Yes, we are committed to sustainability. We carefully source our wood from certified suppliers who follow responsible forestry practices, ensuring our products are made from sustainable materials.

We work with various high-quality woods, including Acacia, Mango, and Olive. Each wood species has unique characteristics, and we can guide you in selecting the most suitable option based on your preferences and requirements.

Absolutely! We offer customization options for our wooden supplies. You can choose from various finishes, colors and even engraving or embossing your logo or design to align with your establishment’s branding.

The lead time for manufacturing our wooden supplies can vary depending on the order size and customisation requirements.

Absolutely! We welcome custom design requests. If you have a specific design or product in mind that is not listed on our website, visit our Customization page and upload any reference picture. We will work closely with you to bring your vision to life.

Please note that our products are not suitable for dishwashers; we recommend washing them with warm water and soap and then hand-drying them with a cloth.

Yes with our in-house designing team, we will help you bring your imagination into reality. Share your ideas or sketches with us and we will work together.

Yes, we ship our wooden supplies internationally. However, shipping costs and customs regulations may vary depending on the destination. It’s recommended to contact us for more specific information regarding international shipping.

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